After upgrading your computer to Windows 8 with AutoCAD, if you find some errors then you may refer to this article.

At first you need to set up the HP designjet plotter with the help of windows update. Avoid attempt to fetch drivers from HP or else just carry on with the ones supplied in windows update. Now you have to use this driver to get the print out from Acrobat or any other windows based apps except AutoCAD.

Next in Autocad go to options, and then click on plotter setup. You need to follow the wizard to make a new plotter in Autocad, which is based on the HP designjet. Kindly contact hp printer support if you are facing any kind of trouble to proceed with the steps. hp printer support section will definitely help to resolve the issue.

If you are trying to use a HP printer like Designjet 500 or Designjet  1000 with AutoCad on Windows 8 or any other newer version, the printer cannot be opted and reverts to “None” or the print process will fail.

You need to install a newer printer driver that goes with the Windows 8 or any other higher version of windows. For the designjet 500 model, driver version 8.10 is mandatory. The similar version of the driver may also be available for other types of HP plotters. In an alternative way, you can also try with HP universal print driver with your printer.

re-installing the printer may also be required. It may be require to clear all HP printer driver files to get a good install of the driver. You need to follow the steps which are given below:

  • Type Plottermanager on the command line in your Autocad version
  • Double click to add a plotter wizard
  • Proceed with next and select My Computer option
  • In the manufacturers list, Select HP.
  • In the models list, go with a printer model that is similar to your model. Please note that a non matching model is unpredictable, it may or may not work.
  • Proceed with Next for finishing the wizard, for redefining ports and other information.

You may find difficulties during carrying out these steps. So it is advisable to go to HP’s website and check with the support section. Your problem may match with other customer’s problem. You can also connect with them via phone. Just dial the hp printer support number +1-844-585-4521.  HP printer support number is given in our website.

If  reinstalling the printer does not provide a solution then you can try another alternative way. You can plot to PDF from Adobe to the HP printer. You can also check with the older or newer version of Autocad for plotting your drawings.

These steps will definitely help you to resolve the issue. If you are unable to find solution using these steps then you need to go to their hp printer help portal, that will surely help you to get a conclusion.


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